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Customer Order: 143949 ' ersal ir &1H[eat •MAKE ALL CHECKS PAYABLE TO UNIVERSAL AIR&HEAT All Services pertormed under the warranty policy will be provided by Universal Air 8�Heat during normal Business Hours,Monday to Saturday.Business hours being 8:00 to 5:00 p.m.,Monday through Friday 8:00 am to 5:00 p.m.Saturday(update 1/21/2017) Warranty does not cover evaporatodcondenser coil cleaning, fan blower wheel cleaning,air duct cleaning,drain line cleaning,sanitizing treatments,microbial treatments,anti microbial painting ducts,surface shield treatments or u/v bulb replacements after a period of 30 Days from the date any of the above senrices have been perFormed.Warranty does not cover or include routine maintenance such as changing/cleaning filters,breaker tripping or replacing fuses. •It shall be at the discretion of Universal Air&Heat and its Technician to repair or replace defective parts,un"ds or materials whenever is necessary.Any Nuisance calls beyond the scope of this agreement will be charged at our normal service rate and/or emergency rates. •Any alteration or deviation from the proposed specifications or conditions involving extra cost of materials or labor will only be executed upon the written order for the same and will become an extra charge over the sum mentioned in this contract.The terms and conditions set forth in this agreement are fhe only agreement between the parties,any inconsistent term or condfion is not part of this agreement unless it is in writing and sighed by the customer and Universal Air 8�Heat •Title to the equipment and other materials will remain with Universal Air&Heat until all sums due us have been paid in full. •All balances not paid within 30 days of the bill date will be subject to a monthly senrice charge in the amount of 1.50%of the outstanding balance.Customer is responsible for all cost of collection,including reasonable attomey's fees in the event of non-payment. In the event that any person/customer files suit against Universal Air 8�Heat if such case is found in favor of Universal Air&Heat customer will pay all cost including reasonable attomey's fees. •Customers acknowledges and understands that the cleaning of A/C ducts and registers may present a danger to any persons or animals in the job site due to the release of potentially dangerous airbome particles(including mold and dust).Customer is solely responsible to provide for the safety of all persons,pets and things at the job site.Customer is solely responsible for any harm suffered by any person therein.Customer agrees to hold Universal Air&Heat harmless and indemnify Universal Air&Heat for any damages related to the cleaning,removal or replacement of ducts,registers or other equipment.Universal warrants existing drain line hookups for 30 days with new equipme�t installed or serviced.Universal Air&Heat will use nitrogen to blow out drain lines and assumes no responsibility for water damage of any kind.Update 7/2/2016 Customer acknowledges,understands and is fully aware that new high efficiency HVAC 14 seer and above system's will require more frequent regular maintenance to any new or existing drain line and such maintenance is not included in this contract unless otherwise expressed in writing and agreed to by customer as well as a representative of Universal Air&Heat.Universal Air&Heat recommends flushing new or existing drain lines once every four months in efforts to achieve optimal performance and reduce the possibility of an accidental water loss occurring.Universal Air 8�Heat is not responsible for any water damage,wall painting,framing,and wall covering,equipment delay or any other inconvenience other than that of mechanical failure.Universal Air�Heat ag�ees to use reasonable efforts to run duct work within ebsting walls,ceilings and soffits.Customer acknowledges that the work performed may require the construction of soffrts or other enclosures to conceal ductwork or other equipment and customer shall pay for all cost associated with the construction of same. •Universal Air 8�Heat has the right stop all work if payments as set forth herein are not made upon the due date.Once any equipmenUmaterials have been delivered at the job site,it is the residential/Commercial property owner's or the General Contractor's responsibility to care for them. •Universal Air&Heat can and has the option to pick up any parts,equipment,units,etc.,if payments as set forth herein are not made upon the due date from any and all properties,where such equipment,air conditioning units,and parts ebst. •Any&All parts,equipment,supplies,etc.,that have not been paid for shall remain the property of Universal Air&Heat until the balance is paid in full •Upon acceptance this proposal sets forth the entire agreement of job between both parties. Warranty: •We warrant new air condfioning equipment for a period of one year(unless otherwise stated in the description above and signed by a rep from Universal Air& �i heat)from the date of installation that material and labor fumished by us will be free from defects. •Universal Air 8�Heat warrants that for 30 days from the date of any repair,all products will be free from defects in materials workmanship—except the air conditioner system compressor which is also warranted for 1 or 5 or 10 years on the part only subject to brands and models of the manufacturer.Copies of warranties are provided upon installation of new air condfioning equipment. •Under this warrant,Universal Air&Heat has the first option to repair the equipment or provide replacement parts. •THE LIABILITIES SET FORTH ABOVE ARE IN LIEU OF ALL OTHER WARRANTIES AND LIABILITIES.EXPRESSED OR IMPLIED,IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MECHANTABILITY FOR PARTICULAR USE. Release Siqnature �� _ Date:3/18/2017 Customer Technician �