796-02 Adopt Airport Minimum Standards

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Airport Enhancement Program 2/26/02 OR °K 4000 u 1643 13 of 37 REQUIREMENTS FOR ALL LEASES In providing any of the required services or activities specified herein, Lessee shall operate for the use and benefit of the public and shall meet or exceed the following standards: 1. Lessee shall furnish service on a fair, reasonable and non-discriminatory basis to all users of the Airport. Lessee shall furnish good, prompt and efficient service adequate to meet all reasonable demands for its services at the Airport. Lessee shall charge fair, reasonable, and non-discriminatory prices for each unit of sale or service; provided, however, that Lessee may be allowed to make reasonable and non-discriminatory discounts, rebates or other similar types of price reductions to volume purchasers. 2. Lessee shall select and appoint a full-time manager of its operations at the Airport. The manager shall be qualified and experienced and vested with full power and authority to act in the name of Lessee with respect to the method, manner and conduct of the operation of the services to be provided by Agreement. The manager shall be available at the Airport during regular business hours. During the manager's absence a duly authorized subordinate shall be in charge and available at the Airport. 3 Lessee shall provide, at its sole expense, a sufficient number of employees to provide effectively and efficiently the services required or authorized by agreement. 4. Lessee shall control the conduct, demeanor and appearance of its employees, who shall be trained by Lessee and who shall possess such technical qualifications and hold such certificates of qualification as may be required in carrying out assigned duties. It shall be the responsibility of Lessee to maintain close supervision over its employees to assure a high standard of service to customers of Lessee. 5. Lessee shall meet all expenses and payments in connection with the use of the premises and the rights and privileges herein granted, including taxes, permit fees, license fees and assessments lawfully levied or assessed upon the premises or property at any time situated therein and thereon. Lessee may, however, at its sole expense and cost, contest any tax, fee or assessment. 6. Lessee shall comply with all Federal, State and City laws and standards, the Airport Master Plan, and airport rules, regulations and minimum operating standards which may apply to the conduct of business contemplated, and post in a prominent place all necessary or required licenses or permits. I11 A. SARI Inc' AVCON VMinimum Standards Page 11