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i <br /> �,�".� E:�C�L. 1.�.� <br /> !'C�IYNItIi`1 <br /> August 11,2004 <br /> To Our Valued Customers: <br /> On August 5,2004,PolyOne Corporation completed the divestiture of our Elastomers and <br /> Performance Additives business to an investor group led by Lion Chemical Capital and ACI <br /> Capital. The name of our new enrity is Excel Polymers,LLC. <br /> We remain committed to the rubber compounding,perfommance additives and rolls husinesses. <br /> The entire team and the existing manufacturing facilides will continue to serve your needs. We <br /> aze very excited about operating our business as an independent company. With the support of <br /> our new owners and improved finaneial stability,we aze in a position to create long term growth <br /> and value for you. This will be a refreshing change for our customers,suppliers and associates. <br /> Our goai is to make this transition as transparent as possible to you. We aze not changing the <br /> people with whom you interface on a daily basis,the ERP system,nor any of the quality.systems <br /> which support our business. <br /> /' �e Our mission at Excel Polymers will be to cultivate an environment that focuses on you,the <br /> }� customer. In the current environment of lu inflation,raw material shorta es and mountin ' <br /> `�,:�,:a,�' � 8 g <br /> global competitiveness,our primary purpose is to protect your franchise and to help you compete - <br /> more effectively. The world expeCts more speed,doing more with less every day and innovation <br /> to create continued growth. Simply put,we must wake up every day with a"can do"attitude. <br /> For the last 10 months,we've been focused on supporting your business as well as going through <br /> the sale process. In addition,we have supported our global customers with ttew operations in <br /> China and the United Kingdom. Our full energies are now driven to ensure our mutual success. <br /> We want to take this opportunity to thank you for your continued support and loyalty during this <br /> period. <br /> Excel Polymers is a customer-driven business. We appreciate your business and look forward <br /> to doing great things together. <br /> Sincerely, <br /> o�� `�� I <br /> �� <��V�V�`� <br /> John E.Quinn Ron Chase Steve Nieto <br /> President and CEO V.P.Compounding Sales V.P.Specialty Products <br /> �� Excel Polymers LLC/6521 Davis Industrial Parkway/Solon,OH 44139/ 1.800.237.8649/www.excel-polymers.com <br /> ti�:�:�'�� <br />