1386-19 Potable Water - Laserfiche WebLink

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Page 11 of 17 OR BK 9999 PG 1865 Any user or person operating from a master meter for potable water shall notify the City 14 days in advance prior to connecting to,or permitting connection to,any line connecting to City potable water.Failure to provide notice shall be punished as set forth in sub-Ordinance 24. 55.11 INSTALLATION AND CONNECTIONS AND CHARGES 55.11.1 Payment Before any building or property shall hereafter be connected to the City's potable water system, the City shall be paid for proper water meter at cost to City plus administrative fee.The sums er shall become the property of the City absolutely in payment for the items and services. 55.11.2 Charge for Turning Potable Water On or Off When it becomes necessary for a user to have the potable water turned on or off,there shall be a fee to turn the potable water on or off.The shall be a fee for service to reconnect potable water utilities after a disconnect for nonpayment.If a customer requests that potable water be turned on or off any time after 3:00 p.m.,on the same day of a normal business day,there shall be a fee. The amount of these fees is determined by and may be changed by the City Council from time to time. 55.11.3 Charge for Connection of Potable Irrigation Meter The charge for the connection of a potable irrigation meter to the City's potable water supply shall be the same cost of a potable water meter including all associated fees 55.12 DISCONTINUING SERVICE FOR NON-PAYMENT A. It is the policy of the City to discontinue utility service to customers by reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on disputed bills.The City's form for application for utility service and all bills shall contain, = in addition to the title,address,room number,and telephone number of the official in charge of billing,clearly visible and easily readable provisions to the effect: i. That all bills are due and payable on or before the date set forth on the bill;and ii. That if any bill is not paid by or before that date,a disconnect notice will be mailed containing a cutoff date.If the bill is not paid within 10 days of the disconnect notice date,services will be discontinued for nonpayment;and iii. That any customer disputing the correctness of his/her bill shall have a right to a hearing at which time he/she may be represented in person and by counsel or any other person of his/her choosing and may present orally or in writing his/her complaint and contentions to the City official in charge of utility billing.This official shall be authorized to order that the customer's service not be discontinued and shall have the authority to make a final determination of the customer's complaint. B. Requests for delays or waiver of payment will not be entertained;only questions of 1.. proper and correct billing will be considered.In the absence of payment of the bill rendered or resort to the hearing procedure provided herein,service will be discontinued at the time specified,but in no event until the charges have been due and unpaid for at least 30 days. C. When it becomes necessary for the City to discontinue utility service to a customer for nonpayment of bills,service will be reinstated only after all bills for service then due have been paid,along with a reconnect charge as detrerminined by City Council from time to time. -11-