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OR BK 9999 PG 212$ Page 9 of 21 <br /> The City Manager by his agents shall read or cause to be read evieIry water meter used in the City <br /> at such times as are necessary that the bills may be sent out at the proper time. <br /> 56.10.4 TESTING METERS <br /> Any municipal reclaimed water meter shall be removed and tested for accuracy at the request of <br /> the customer for a fee that will be charged to the customers account.If the tested meter is over <br /> the AWWA recommended standards for meter accuracy the meter shall be repaired or replaced <br /> within a reasonable period of time and the fee shall not be charged to the customer account.Fee <br /> 6 s: <br /> amount shall be set by resolution. <br /> 56.10.5 ADDITIONAL CONNECTION TO MASTER METER <br /> Any user or person operating from a master meter for reclaimed water shall notify the City 14 <br /> days in advance prior to connecting to,or permitting connection to,any line connecting to City <br /> reclaimed water.Failure to provide notice shall be punished as set forth in sub-Ordinance 21. <br /> 56.11 INSTALLATION AND CONNECTIONS AND CHARGES FOR SAME <br /> 56.11.1 PAYMENT <br /> Before any building or property shall hereafter be connected to the reclaimed water system of the <br /> City,the City shall be paid for proper water meter at cost to City.The sums shall become the <br /> property of the City absolutely in payment for the items and services. <br /> 56.11.2 CHARGE FOR TURNING RECLAIMED WATER ON OR OFF <br /> When it becomes necessary for a user to have the reclaimed water turned on or off,there shall be <br /> a fee to turn the reclaimed water on or off.The shall be a fee for service to reconnect potable <br /> water utilities after a disconnect for nonpayment.If a customer requests that potable water be <br /> turned on or off any time after 3:00 p.m.,on the same day of a normal business day,there shall <br /> be a fee.The amount of these fees is determined by and may be changed by the City Council <br /> from time to time. <br /> 56.11.3 CHARGE FOR CONNECTION OF IRRIGATION'METER <br /> The charge for the connection of an irrigation meter to the City reclaimed water supply shall be <br /> determined by and may be changed by the City Council from tine to time. <br /> 56.12 DISCONTINUING SERVICE FOR NON-PAYMENT <br /> 56.12.1 It is the policy of the City to discontinue utility service to customers by <br /> reason of nonpayment of bills only after notice and a meaningful opportunity to be heard on <br /> disputed bills.The City's form for application for utility service and all bills shall contain,in <br /> addition to the title,address,room number,and telephone number of the official in charge of <br /> billing,clearly visible and easily readable provisions to the effect: <br /> A. That all bills are due and payable on or before the date set forth on the bill;and <br /> B. That if any bill is not paid by or before that date,a disconnect notice will be <br /> -- mailed containing a cutoff date.If the bill is not paid within 10 days of the <br /> disconnect notice date,services will be discontinued for nonpayment;and <br /> C. That any customer disputing the correctness of his bill shall have a right to a <br /> hearing at which time he may be represented in person and by counsel or any <br /> other person of his choosing and may present orally or in writing his complaint <br /> and contentions to the City official in charge of utility billing.This official shall <br /> be authorized to order that the customer's service not be discontinued and shall <br /> have the authority to make a final determination of the customer's complaint. <br /> -9- <br />