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• Technical Installer Support (TIS) TIS is designed to make the expertise of a Simplex technician available at key, scheduled times during the project. This service is available during normal Simplex working hours, if scheduled five working days in advance. TIS includes the following activities by a factory- trained technician, when determined by Simplex to be appropriate. • Pre - construction review of submittals and drawings with the installer. • Technical advice during initial start up of control panels (including transponders) before installer wiring is connected. • Review of panel wiring, and preparation of a list of any items to be corrected by the installer. • Initial programming of control equipment. • Program editing to correct minor errors and omissions. • Assistance with one complete, functional test of the system. • One training session for the owner's representative. Additional installation support may be purchased from Simplex. TIS contributes significantly to the installation of Simplex equipment but does not alleviate the installer's responsibility to: • Provide skilled labor and supervision to complete the project. • Review and understand Simplex instructions for installing and testing Simplex equipment. Potential problems can be avoided by adhering to the following: • Do not initially start up the system, except in the presence of a Simplex technician. Simplex assumes no liability for damaged equipment, and warranty may be voided it this procedure is not followed. • Do not install smoke detectors (unless protected by plastic bags) until final construction clean up has occurred. This prevents damage caused by dust, dirt, and paint. Detectors installed prior to clean up may requite disassemble, cleaning, or replacement which is not covered by warranty. • Care must be taken to protect equipment during the installation and warranty period. Failures due to external causes (lighting surges, construction dust, water damage, etc.) will be repaired by Simplex only upon receipt of a valid written Purchase Order. • TIS includes one complete system test, which is coordinated by the installer. To avoid additional charges, the installer should schedule this test so that all appropriate parties are present.