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users, unless such change in rates or charges is the result of a fee, tax, assessment or <br /> charge imposed by the City, state or any federal agency on transactions between the <br /> Grantee and Subscribers, and (2) the City has determined, within the period of time <br /> gym' 1 <br /> allotted by federal law, that the change in rates or other charges is reasonable under the <br /> rules and regulations adopted in paragraph A herein. <br /> C. The Grantee shall not, with regard to fees and availability of Cable <br /> Service, discriminate or grant any preference or advantage to any Person; provided, <br /> however, that the Grantee may establish different rates for different classes ofx <br /> Subscribers, provided that the Grantee does not discriminate between any Subscribers <br /> of the same class. The Grantee shall ensure that access to Cable Service is not denied <br /> to any group of potential residential Subscribers because of the income of the residents <br /> of the local area in which such group resides. <br /> D. The City may hold public hearings to consider public comment from <br /> interested parties regarding any proposed change in Basic Cable Service rates by the <br /> Grantee. <br /> E. The Grantee shall be required to provide in writing each new Subscriber <br /> of all applicable fees and charges for providing Cable Service. <br /> F. Grantee, may, at its own discretion, in a non-discriminatory manner, <br /> waive,reduce, or suspend connection fees and/or monthly service fees for promotional <br /> purposes. <br /> .G" Subscriber bills shall present billing information in a clear, concise and <br /> understandable manner and in a way that is not misleading, does not mis-characterize any <br /> information and does not omit material information. The Grantee must fully itemize the <br /> Subscriber bill,with itemizations including,but not limited to, basic and premium service <br /> charges and equipment charges. The Grantee must also clearly delineate in Subscriber <br /> bills all activity during the billing period, including optional charges, refunds and credits. <br /> 3.2 Books and Records: <br /> A. Grantee shall, (1) within thirty (30) days following the acceptance of a <br /> Franchise, (2) at least yearly thereafter, and (3)within thirty(30) days of the change of <br /> ownership of the majority of outstanding shares of the outstanding stocks or equivalent <br /> ownership interest of a Grantee, furnish the City a list, showing the names and addresses <br /> of Persons owning the majority of outstanding shares or more of the outstanding stock <br /> or equivalent ownership interest of the Grantee. Such list shall include a roster of the <br /> Grantee's officers and directors (or equivalent managerial personnel). This provision <br /> shall not apply to a company whose stock is publicly traded on a major stock exchange. <br /> B. A Grantee shall maintain accurate books and records for its System; <br /> provided, however, that any expenses or expenditures which apply to both the System <br /> in the City and any other operations shall be reasonably allocated between all such <br /> operations, consistently with Generally Accepted Accounting Principles. Such books and <br />